BrandWright
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The BrandWright Guide Edition 01 · 2026
BrandWright

For embroidery, engraving & personalization studios

You’ve mastered the craft.
Now make your name known.

One complete, professional-grade system: a storefront with a national brand’s polish, and your customers, production and books behind it.

Linden Row Monogram Co., a demo storefront built on BrandWright
Welcome

A brand was once
a maker’s mark.

It was burned into the work, the sign of who made it. A wright is a skilled maker. We built BrandWright so the mark you put on your work carries as far as it deserves.

Working from the kitchen table or booked months ahead, you get the same professional-grade storefront, customer tools and systems behind them. Your work gets the presentation it deserves, under your own name.

Inside
One place for everything3
Your customers8
Your storefront4
From cart to hoop9
Personalization in your fonts6
Workflows, old and new13
A storefront on every screen7
Purposeful AI14
Switching, with Millie15
Plans and pricing16
Shows, invoices & gift cards11

Your brand

A storefront with a national brand’s polish, and live personalization in your fonts, threads and motifs.

Your customers

Every order and every customer in one record, with email and social tools to keep them coming back.

Your business

Machine and engraving files with every order, selling at shows and by invoice, shipping labels, the books and sales tax.

The BrandWright Guide2
One place

Everything you’ve been juggling, pulled together.

One system in place of a stack of logins, so every order, the customer who placed it and the sale it made are connected from the start.

Your brand, your customers and your business, each replacing separate tools
A store builderA storefront built for you, on your own domain
A personalization appLive previews in your fonts, threads and motifs
A design app for flyersCreator, with your logo already in place
An email marketing toolEmail campaigns from your own address
A social schedulerPosting to seven networks, sales tracked by post
A point-of-sale app & invoicingSell at shows from your phone; clients approve & pay by email
Label softwareDiscounted labels and tracking emails
Bookkeeping & tax toolsSales tax at checkout, your books and accountant downloads
One place3
Your brand · The storefront

Your site builds itself.

Sign up and your storefront is already live, polished on phone, tablet and desktop: home page, menu and footer, a wordmark and initial mark made from your business name, monogram styles and a thread palette ready to sell with.

A storefront built from a business name, with what BrandWright fills in
1

Bring what you have

Your website address, a Shopify, Wix or GoDaddy store, or a few spreadsheets. AI reads your pages and never makes up what isn’t there.

2

We build the site

Products, photos, collections, your logo with the background removed, your accent color, your story, FAQ, gallery and search text.

3

Make it yours

Nineteen kinds of sections, nine heading and nine body fonts, colors, buttons and menus, with a live preview that saves as you go.

No two start alike. Every storefront created at sign-up begins from a different combination of style, fonts, palette, header layout and section order.

Your brand4
Live personalization

Customers see their exact piece before they buy.

A live monogram preview on a canvas tote, with product, style, font, thread and motif choices

Make it theirs, in your fonts, your threads, your motifs.

Traditional monogram order, block initials or a full name. Every choice arrives with the order exactly as your customer saw it, so nobody retypes a monogram or guesses at a thread color.

Shown: the preview on brandwright.co, using sample fonts and drawings. On your storefront it uses your own fonts, thread colors, motifs and product photos.

Your brand5
Your brand · Personalization

Then everything is yours to make.

Upload a font, add a thread color, draw where the monogram sits, set what it costs. It’s on your storefront as soon as you save.

Admin list of a new font, thread, motif, placement and price, each live The storefront product page showing those choices

Your fonts

Upload embroidery fonts, Embrilliance BX files too. Previews are drawn from the real stitch files, so what customers see is what stitches out.

Your threads & motifs

Your palette, named your way, and your motif library, tinted in the customer’s thread or shown in true colors.

Your laser work

Fifty-six engraving fonts ready to use, seventy-three more set up for your font files, or upload your own, and a library for your laser designs. Laser products preview with an engraved look on your photo.

Your placements & prices

Draw, move and rotate the box on your product photo at its real size in inches. Charge for a style, font, thread or motif.

Your brand6
A real storefront

A national brand’s polish, on every screen.

This is Linden Row Monogram Co., a demo brand running on BrandWright. Its product pages carry the live preview, its menus and footers are its own, and it reads beautifully on a phone.

Linden Row product page for The Market Tote, on desktop The same product page on a phone

Your own domain

Your storefront and your email on your own address once you subscribe.

Made to be found

Search text written for you, ready to edit and publish.

Paid directly

Checkout runs through your own Stripe account. Your money goes straight to you.

Your brand7
Your customers

Know every customer. Keep them coming back.

Every order, every monogram and every note in one record, and the email and social tools to stay in touch, built from your own products.

A customer record with lifetime value, orders, the threads and monograms she chooses, and a note

A record for every customer

The fonts, monograms and thread colors they chose, your notes and tags, and what they’ve spent.

Live chat & Messages

Chats, contact notes and event questions in one inbox, on each customer’s record. A text tells you someone’s waiting.

Email & social

Campaigns from your address, only to people who said yes, and posts to seven networks — with sales tracked to each.

Updates on their own

Tracking emails go out as the order moves: in transit, out for delivery, delivered.

Your customers8
Your business · Production

From cart to hoop, without retyping a thing.

New order 1042 with its production sheet and machine file
1

The order arrives complete

The personalization comes in exactly as your customer saw it.

2

Files are made for you

A production sheet and the machine file, in DST, PES, EXP or JEF — or, for laser orders, an SVG, PNG or DXF ready to engrave.

3

Checked before you stitch

Pre-flight checks for hoop fit and stitch limits, and every file read back to verify it.

4

Ready for your machine

Print the sheets or work through a batch of orders together.

Machine profiles

Brother & Baby Lock · Janome · Bernina · Husqvarna Viking & Pfaff · Singer · Tajima · Melco

Laser files open in xTool Creative Space · LightBurn · Glowforge · EZCAD · RDWorks

Your business9
Your business · Operations

And everything after the hoop.

Paid directly

Checkout runs through your own Stripe account. Your money goes straight to you.

Sales tax

Worked out at checkout in every state, with a report for filing and a warning before you reach a state’s threshold.

Shipping labels

Discounted labels bought right from the order, from a prepaid balance. Voided labels are credited back.

The books

Sales, fees and payouts, expenses with receipt scanning, profit on every order and a profit & loss.

Ready for your accountant

Downloads for QuickBooks, Xero, TurboTax and TaxJar, read-only access for your accountant, or QuickBooks sync.

Your team

Seats for the people who help, and roles that set what each one can see and do.

The books, the BrandWright way: profit per order, receipts, sales tax and accountant downloads

Coming soon  Etsy sync · Wholesale & corporate orders · Production board

Your business10
Your business · Selling

Sell everywhere you sell.

Orders start in a DM, on a phone call or at a craft fair. Every one of them lands in the same place as your online orders — stock, production, Finance and sales tax included.

Sell at shows

A sell screen for your phone or tablet. Tap products, personalize on the spot or later, and take cash with change worked out, a card payment your customer scans and pays on their own phone, or Tap to Pay. Sales tax uses the show’s location, with tax-included prices if you like.

The end-of-show summary

Sales by payment type, best sellers, sales tax and card fees, and the cash count: what should be in the box next to what you counted.

Orders by hand

Build an order from a DM or a phone call with the same personalization builder your shoppers use, plus custom items, shipping or pickup, and sales tax that’s yours to leave off.

Approved and paid from one email

One button sends it: your client sees a picture of each piece with their monogram, then approves and pays in one step — or asks for a change, which comes back to you. Deposits, cash and Venmo work too.

At the show · cash

Paid $34.00

Change $6.00

At the show · card

Scan to pay $64

Paid ✓ on their phone

Sent for approval

Approved ✓ & paid

“AWM” in navy, on her tote

Shows: Signature (one at a time) and Flagship (several at once). Manual orders and invoices are on every plan.

Your business11
Your customers · Gifts & win-backs

Gift cards, and shoppers won back.

Two quiet ways to sell more: a gift for someone who loves your work, and a gentle nudge for the shopper who almost bought.

Gift cards

Set amounts or the buyer’s own, emailed on the day they pick with their note, a code and a version to print. Used at checkout alongside discount codes, with whatever’s left kept for next time.

Store credit, by hand

Issue a card for a return, an apology or a giveaway, with a note on why. Coming from Shopify? Bring your cards’ balances with you.

Kept right in your books

Gift cards never expire. Selling one is money you owe, not a sale, so it stays out of revenue and sales tax until it’s spent. Finance shows what’s outstanding.

Abandoned checkout emails

About an hour after a shopper leaves the payment page, a friendly reminder with their monogram drawn on the photo and a link that brings their bag back. See what you won back.

Gift card ••4F2K

−$25.00 at checkout

$25 left for next time

Reminder · 1 hour later

Your bag is waiting

Recovered: order #1187

Gift cards and abandoned checkout emails are on every plan.

Your customers12
Workflows

Built around your busiest work.

The old way next to the BrandWright way, for the work that fills your week: orders to the hoop, shipping, marketing, social and the books.

The old way

The old way: names typed in a text box, retyped into stitch software, saved to a USB stick

With BrandWright

With BrandWright: live preview, order captured, production sheet and machine file made automatically

Hunting for a font on a USB stick is not part of the craft.

See every workflow, and an estimate of the hours you’d get back each month, at brandwright.co/workflows.

Workflows13
Switching

Bring everything with you.

Products, photos, customers and past orders from Shopify, Wix, GoDaddy or any website. Nothing goes live until you’ve reviewed it.

Millie, the BrandWright bird

Meet Millie.

Our little bird walks you through setup one step at a time, and you watch your storefront fill in behind her as you go.

Setup with BrandWright: Millie, import, review and BrandWright Experts

A real person, a chat away

Questions? Help → Talk to a person in your admin reaches our team, on every plan. Want it done with you? Book an Expert, $20 per 15 minutes.

Know what you’ll save

Compare what Shopify, Canva, Mailchimp and ShipStation cost you today with one plan, at brandwright.co/switch.

Switching15
Plans & pricing

One plan runs the whole business.

Every plan includes the storefront, live previews, machine files, shipping labels, sales tax at checkout, invoices, gift cards and abandoned checkout emails. Your sales go straight to your own Stripe account.

Studio
Runs the business
$59 / month

Or $49/month billed yearly

1% platform fee on sales
Branded storefront with live previewsMachine files & font vaultShipping labels & sales taxEmail & social basics1 staff account
Signature
Most popular
Runs the brand
$99 / month

Or $83/month billed yearly

0.5% platform fee on sales
Everything in StudioFull Creator template librarySocial with sales tracked by postKnow your real profitSales tax for every state you’re registered inSell at shows2 staff accounts
Flagship
Founding
Runs a growing team
$149 / month

Later $179 · founders keep $149 for life

0% platform fee on sales
Everything in Signature5+ staff with rolesSeveral shows at onceQuickBooks / Xero syncPriority support, onboarding call & migration

The first 100 brands on any plan lock in their price. Yearly billing gives you two months free. Prices in US dollars, before Stripe’s card fees.

Plans & pricing16
Before you choose

Run Linden Row for a day.

Open the full admin of Linden Row Monogram Co. in your own private sandbox for 24 hours. Change a font, a color or a price and watch the storefront follow. Just your email, no card.

Linden Row's storefront at lindenrow.brandwright.co
How the 14 days work
Every feature, free for 14 days No credit card to start Add a card when you go live; billing starts when the trial ends Set up but not live by day 14? You get 14 more days
Platform fees, an example
$16,000 a monthPlanFeeTotal
Studio$59$160$219
Signature$99$80$179
Flagship$149$0$149

Try your own numbers at brandwright.co/pricing.

Try it first17